Last updated October 8, 2026
SmartSync brings your bet history from a sportsbook into your Bet Tracker. It is a research preview, and we choose who it is offered to. This page says what SmartSync reads, what we keep and what we never get. Before SmartSync keeps anything, you read a short text that says the same, and you agree to it. If you do not link a sportsbook, this page does not apply to you. Our Privacy Policy covers everything else about SmartStake.
1. WHAT WE READ FROM THE SPORTSBOOK
When you link a sportsbook, the SmartStake app on your phone opens your bet history at that sportsbook and sends us what the sportsbook answers.
SmartSync reads your bet history. It does not read the other pages of your sportsbook account, such as deposits, withdrawals and payment details.
There is one more thing the app reads. Sometimes the app shows you the sportsbook's own sign-in page. When you press Log In there, the app reads the email and the password you typed into that page. It reads nothing else on that page. Section 4 says where they are kept.
Nothing is read while the app is closed or your phone is locked.
2. WHAT WE KEEP
- Every page of bet history the sportsbook sends to your phone, exactly as it was sent. These pages hold your bets, stakes, odds, results and payouts, and anything else the sportsbook puts in them, which can include the identifier of your account at the sportsbook.
- What the sportsbook answers when it refuses or fails a request for your bet history.
- For each of those requests: its method, its address without the query string, the names of its parameters, and the values of the parameters we have checked hold nothing that signs in.
- The email address you sign in to the sportsbook with.
- A record of each sync: when it ran, an identifier of the device, the version of the app and of the script that reads the pages, and how the sync ended.
- A list of the sign-in and reading steps of each sync: the names of the screens the sportsbook showed, the actions the app took, and a sportsbook's error message with digits and email addresses removed. It never holds a password or a code.
- The time you agreed to the SmartSync preview.
3. HOW LONG WE KEEP IT
We keep what is listed above with no time limit. Disconnecting a sportsbook does not delete it (section 7).
4. WHERE YOUR SPORTSBOOK PASSWORD IS KEPT
On your phone only. You type it into the SmartStake app, or into the sportsbook's own sign-in page when the app shows you that page. Either way the app saves it on your phone. It stays on your phone and is never sent to our servers.
The app also does not send us the cookies, sign-in tokens and request headers of your sportsbook session. We store the sportsbook's answers as they are, so if a sportsbook itself put something like that inside a bet history answer, we would hold it.
5. HOW WE USE IT AND WHO CAN SEE IT
- To show your bets in your Bet Tracker.
- To improve SmartSync. People who work on SmartStake may read the stored pages to find and fix the bets SmartSync could not read, and after a fix the stored pages are read again.
- To make test examples from stored pages, after the details that identify you have been removed.
We do not sell your sportsbook data or your personal information.
6. HOW TO ASK US TO DELETE IT
Email info@smartstake.ca and ask us to delete what SmartSync keeps about you, or to delete your SmartStake account. A person at SmartStake does the deletion; there is no button for it yet.
Everything listed in section 2 is deleted when your SmartStake account is deleted.
7. HOW TO DISCONNECT A SPORTSBOOK AND REMOVE ITS BETS
In the SmartStake iPhone app, open Linked accounts from the top of the home page, the Bet Tracker or Performance, open the sportsbook and choose Disconnect. Disconnecting there stops the syncing and deletes the saved sign-in and the sportsbook session from your phone. Outside the iPhone app, you can disconnect on the Linked accounts card of your profile. That stops the syncing at once, and your phone deletes the saved sign-in and the sportsbook session the next time you open the SmartStake app on it.
When you disconnect, you can choose to remove every bet synced from that sportsbook from your Bet Tracker. If you do, we also remove the sportsbook email we hold.
In both cases, the stored pages, the sportsbook's other answers and the sync records stay on our servers until you ask us to delete them (section 6).
8. HOW TO CONTACT US
If you have questions about this page, email info@smartstake.ca.